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Return Policy
  • Products/parts may be subject to a 15% restocking charge.
  • Some products have a limited return policy.  Ask Nu Way Customer Service for details.
  • Refunds will be issued to the original method of payment except if over $200.00 then refund may be issued by check from Nu Way
  • Shipping/handling charges are non-refundable.
  • Proof of purchase is required with all returns.
  • Electrical parts are non-returnable, non-refundable.
  • Cut-to-Size materials are non-returnable, non-refundable.
  • Custom/Special orders are non-returnable, non-refundable.
  • Gas and diesel powered equipment cannot be returned via regular shipping methods once gas and/or oil has been added to the tanks. Customer will be charged regular mechanics labor rate to drain fuel and oil.
  • If item is received damaged, notify Nu Way Customer Service within 24 hours of receipt of item.
  • Exception of policy will be made if error in ordering is made by Nu Way